Communication skills
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Never Split the Difference
A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation.After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where…
How to Win Friends and Influence People
You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and…
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